.chatbot-widget{position:fixed;right:20px;bottom:20px;z-index:1055;font-family:inherit}
.chatbot-toggle{width:58px;height:58px;border-radius:50%;border:0;background:#1c1c1c;color:#fff;display:flex;align-items:center;justify-content:center;box-shadow:0 2px 10px rgba(0,0,0,.5);transition:transform .2s ease}
.chatbot-toggle:hover{transform:scale(1.06)}
.chatbot-toggle i{font-size:1.5rem}
.chatbot-panel{position:fixed;right:20px;z-index:5;bottom:92px;width:380px;max-width:calc(100vw - 40px);height:540px;max-height:calc(100vh - 130px);background:#fff;border:1px solid #e5e7eb;border-radius:18px;overflow:hidden;display:flex;flex-direction:column;box-shadow:0 16px 48px rgba(0,0,0,.22)}
.chatbot-header{background:#1c1c1c;color:#fff;padding:.9rem 1rem;display:flex;align-items:center;gap:.7rem}
.chatbot-header .chatbot-avatar{width:38px;height:38px;border-radius:50%;background:#fff;color:#1c1c1c;display:flex;align-items:center;justify-content:center;font-size:1.15rem}
.chatbot-header small{color:#cfcfcf}
.chatbot-body{flex:1;overflow-y:auto;background:#f1f3f5;padding:.9rem;display:flex;flex-direction:column;gap:.65rem}
.chatbot-msg{max-width:84%;padding:.55rem .8rem;border-radius:.85rem;font-size:.9rem;line-height:1.45;word-break:break-word}
.chatbot-msg.user{background:#1c1c1c;color:#fff;align-self:flex-end;border-bottom-right-radius:.25rem}
.chatbot-msg.bot{background:#fff;color:#212529;align-self:flex-start;border:1px solid #e5e7eb;border-bottom-left-radius:.25rem}
.chatbot-msg.bot .chatbot-actions{display:flex;flex-wrap:wrap;gap:.4rem;margin-top:.55rem}
.chatbot-msg .chatbot-actions .btn{font-size:.78rem;padding:.3rem .6rem;border-radius:.5rem}
.chatbot-msg .chatbot-items{display:flex;flex-direction:column;gap:.2rem;margin-top:.45rem}
.chatbot-msg .chatbot-items a{color:#Dc3445;text-decoration:underline;text-decoration-color:rgba(0, 0, 0, 0.4);text-underline-offset:2px}
.chatbot-msg .chatbot-items a:hover{color:#000000;text-decoration-color:#000000}
.chatbot-inputbar{display:flex;gap:.45rem;padding:.7rem .8rem;border-top:1px solid #eff1f3;background:#fff}
.chatbot-inputbar input{border:1px solid #d5d9dd;border-radius:1.5rem;padding:.45rem .9rem;font-size:.9rem}
.chatbot-inputbar input:focus{outline:none;border-color:#1c1c1c;box-shadow:none}
.chatbot-inputbar .send{min-width:44px;height:44px;border-radius:50%;border:0;background:#1c1c1c;color:#fff}
@media (max-width:480px){.chatbot-panel{right:10px;bottom:84px;width:calc(100vw - 20px)}.chatbot-widget{right:10px;bottom:10px}}